 | FAQs
Table of Contents:
About Us
General Shopping
Shopping Tips
Product Availability
Sizing
Product and/or Warranty Information
Order Information Order Options
Tax Information
Payment Methods Available
Problems with Your Order
Charge or Cancel an Order
Shipping/Free Shipping
Guarantee Statement
Security/Privacy Security
Jewelry
Disclaimer
About Us – SilverCorner.com is dedicated to bringing you the latest jewelry designs at affordable prices. We also want to provide you with unparalleled customer service. If you should have any questions or concerns, please feel free to contact us at anytime.
The Beginnings
We have been offering genuine sterling silver jewelry since 2003. From the start, we have been focused on offering excellent customer service. That's why it didn't take us long to be awarded Yahoo! Shopping's top service award.
Hours of Operation:
Internet Orders may be placed 24 hours a day, 7 days a week.
Call Hours:
Our customer service may be reached at 1.800.507.4647, M-F 9:00 A.M. - 5:00 P.M. P.S.T.
Address:
If you need to contact us by mail, please send all correspondence to:
Internet Presence Inc.
10008 National blvd Suite 248
Los Angeles, CA 90048
(Please do not write SilverCorner.com on any packages or correspondance as this may promote theft.)
General Shopping – Need help finding something? Try entering the search term in the search box found on the left hand side. You can also call us at 1.888.50.RINGS (74647) and ask one of our customer representatives for assistance.
Shopping Tips – We offer flat-rate shipping. Flat-rate shipping allows our customers to purchase in quantity without having to worry about additional shipping charges.
Product Availability – Generally, items are in stock unless otherwise noted. However, an item may go out of stock prior to the changes being reflected on the website. If this should happen, a representative will contact you.
Sizing – Please view our ring sizer found here. As for our ring collection, we generally offer full-sized rings with an occasional design in half sizes. Please check the item title to locate half sizes or contact one of our representatives.
Product and/or Warranty Information – We pride ourselves on offering the highest quality merchandise. If you are not delighted with your purchase, return the item
in its original condition within 30 days after the order has shipped from
silvercorner.com for a full refund, less shipping costs. Packages received
after the 30 day period will not be considered for the refund and will
become the property of SilverCorner.com. NO EXCEPTIONS will be made to the 30 day period.
Each item must be returned in the same condition as it was sent,
unworn and undamaged. Merchandise that has been modified
(ex. shortened or lengthened chains, or jewelry with personal inscriptions)
will not be accepted for refund.
Rebates Available –
Additional information – Occasionally, there may be items listed on our website with incorrect pricing or data. Should this occur, we reserve the right to cancel the order. Our prices are also subject to change without notice. We apologize for any inconveniences this may cause.
Order Information
Order Options –
Orders can be placed online, by phone, by fax, or by mail.
Online Orders: Online orders may be placed at SilverCorner.com 24 hours, 7 days a week.
Cookies: A cookie contains data that is stored on your computer’s hard drive. This data does not contain personal information but instead contains unique, anonymous identifiers.
Cookies must be enabled so that you can add products to your shopping bag.
Phone:
Domestic Orders: Please call 1.888.50.RINGS (74647) with the item number and credit card so that one of our representatives can assist you.
International Orders: Coming Soon.
Fax:
Please print out our order form available here. (You will need Adobe Acrobat to view this file. Adobe Acrobat is available for download here.)
Fax the completed form to: 1.888.50.RINGS (74647)
Mail:
Please print out our order form available here.
Mail the completed form to:
Internet Presence Inc. / 10008 National Blvd. Suite 248 / Los Angeles, CA 90034
Placing Order Tips –
Order Pick-Up: - currently we do not offer in-person pick up of orders.
Tax Information – We collect sales tax for orders shipped to California addresses.
Payment Methods Available - For online orders, we accept Paypal, Discover, Mastercard, Visa, American Express, Diner’s Club, Optima, and JCB. We also accept money orders, or personal checks. However, orders will not ship until the checks and money orders have cleared. Please make payable to Internet Presence Inc.
Problems with Your Order – If there are problems with your order please contact customer service at info@SilverCorner.com
Change or Cancel an Order – If you need to change or cancel an order, please contact customer service at info@SilverCorner.com
Shipping
Free Shipping – Occasionally, we may offer “free shipping” promotions. Please remember that only one coupon can be applied per order.
Shipping Methods Available – Please view our shipping table here.
International Customers – Please view our order process for international orders.
Returns
Return Policy – Please view our return policy here.
Guarantee
Statement – We love our jewelry. And we’re certain that you will too. In fact, if you aren’t completely satisfied with your purchase for any reason, contact us and return the item within 30 days and we will issue a prompt and courteous refund for the full purchase price.
Security/Privacy
Security - Here are some of the steps we have taken to ensure that your shopping experience is as enjoyable as possible.
!Yahoo Shopping: Firstly, we are a part of Yahoo! Merchant Solutions. Yes, that’s correct. Yahoo!, the super successful corporation that offers numerous online services which include e-commerce solutions. This means that our website is hosted on Yahoo! servers and not on some “fly-by-night” outfit.
SSL Technology: Moreover, “Yahoo! uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Yahoo! asks you for a credit card number on Yahoo! for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on Yahoo!, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.” (…as stated on !Yahoo’s Privacy Page found here).
Jewelry:
Sterling Silver – Silver is a precious metal like gold and platinum. Unfortunately, silver is very soft and not appropriate for jewelry. Thus, jewelers combine an alloy with silver to form a stronger base appropriate for use in everyday jewelry. Sterling silver is jewelry that is composed of 92.5% percent silver and 7.5% alloy. Sterling silver is typically stamped with “92.5” or “ster” or “sterling.”
Jewelry Care – Try one of our jewelry polishing cloths to help keep your jewelry looking like new. Otherwise, the best way to keep sterling silver jewelry looking great is to wear it everyday.
Disclaimer - Our collection is composed of designer inspired jewelry. They do not have any designer markings nor are they held out to be. Any mention of designer names are merely for informational and comparison purposes.
In terms of quality, each hand-selected piece is made of genuine sterling silver and is backed by our 30-day guarantee. Basically, you get a great design without the heavy price tag.
Please note: You will not find any designer markings on any of our products.
We are not affiliated, nor do any of our products carry such designer logos.
We offer products for comparison purposes.
Due to the large volume of orders, an item may go out of stock prior
to the changes being made to the website. If an order is placed
and the item is not in stock, we will contact you and will attempt to
assist you as best we can.
Occasionally, there may be items listed on our website with incorrect
pricing or data. Should this occur, we reserve the right to cancel the
order. Our prices are also subject to change without notice. We
apologize for any inconveniences this may cause. Should a problem
occur, one of our representatives will contact you in order to assist you.
Our goal is to provide unparalleled customer service. Also, to provide
our customer base with an extensive collection of high quality sterling
silver jewelry at highly competitive prices. Don't get caught paying
retail prices, buy silver jewelry direct and save. Please feel free to
contact us at silvercornerhelp@aol.com. SilverCorner.com is looking forward
to servicing your needs.
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